Learn how to Make Calls on your HTC One M8. You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.

• Open the Phone app.
• Enter the phone number or first few letters of the contacts name to see the top matching contact.
• If there are a number of matches found (for example, 8 matches), tap the number to see all the matches.
• Tap the contact you want to call.
  • To check other phone numbers associated with the contact, tap beside the contact name.
  • If the phone number has an extension, tap after connecting to the main line and then dial the extension number.

Dialing an extension number

To skip voice prompts when dialing an extension number, do one of the following:

• After dialing the main number, press and hold * . The letter p is added to the number you are dialing. Enter the extension number, and then tap Call. You will be connected to the mainline and then to the extension number.
• After dialing the main number, press and hold # to add a w. Enter the extension number after the letter w, and then tap Call. After connecting to the main line, tap Send to dial the extension number.

You can save phone numbers with an extension in the People app.

Returning a missed call

You’ll see the missed call icon in the status bar when you miss a call.

• Slide the Notifications panel open to check who the caller is.
• To return the call, spread your two fingers on the missed call notification to expand it, and then tap Call back.

If you have multiple missed calls, tap the missed calls notification to open the Call History tab.

Receiving calls

• When you receive a phone call from a contact, the Incoming call screen appears.
• HTC One will automatically adjust the ringtone volume when you use the polite ringer and pocket mode features.

Answering or rejecting a call

Do one of the following:

• If the display is on when you get a call, tap Answer or Decline.
• If the display is locked when you get a call, drag Call icon or Reject icon upwards.
• Press the POWER button twice to reject a call.

Muting the ringing sound without rejecting the call

Do one of the following:

• Press the VOLUME DOWN or VOLUME UP button.
• Press the POWER button.
• Place HTC One face down on a level surface.

Note

• If HTC One is already facing down, it will still ring when there are subsequent incoming calls.

What can I do during a call?

• When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.

Putting a call on hold

• To put the call on hold, tap Menu icon > Hold. The status bar then displays the hold call icon.
• To resume the call, tap Menu icon > Unhold.