Learn to troubleshoot AllShare Cast Hub for Samsung Galaxy Note 2.
- If this is the first time you are connecting your device to a hub and the connection fails:
- Press the RESET button for 1 second until it turns solid BLUE.
- Quickly tap the dongle name from within your devices AllShare cast screen.
Note: This process is similar to initially pairing a Bluetooth device.
If you have already successfully paired another device and you are trying to connect another device:
- Only one device can be paired and in use at a time with the hub.
- From the previously connected devices AllShare Cast screen, tap the connection and select End connection.
If you cant find the previous device:
- Press and hold the RESET button (on the back of the hub), for about FOUR seconds until the LED begins to blink RED.
- Access your new devices AllShare Cast screen and rescan for the existing hub/dongle.
- Press the RESET button on the hub for ONE second until the LED turns BLUE.
- Tap the entry from your devices AllShare Cast screen and confirm connection.
Note: The AllShare Cast Hub is a 1-to-1 connection. If a previous device was paired to the Hub and is still connected to the AllShare Cast Hub, you cannot pair a new device until the first connection is stopped.
I have a new device and the hub is connected but it doesnt show up in my list:
- Force the hub to disconnect from any previously paired devices:
- Press and hold the RESET button (on the back of the hub), for about FOUR seconds until the LED begins to blink RED.
- Access your new devices AllShare Cast screen and rescan for the existing hub/dongle.
- Press the RESET button on the hub for ONE second until the LED turns BLUE.
- Tap the entry from your devices AllShare Cast screen and confirm connection.
