If a person purchases the Kindle Fire as a gift and forget to mark it as a gift it will be registered to buyers account. You will need to remove that buyers account before the Kindle you can register it.
There are two ways to deregister your Kindle, through online using your computer or directly from the device
Deregister through Computer
Head over to the Manage Your Kindle webpage.
Select Manage Your Devices.
Find the device you want to unregister. Select the Deregister link next to it.
Deregister directly from Kindle Fire
Make sure your device is connected to the internet using Wi-Fi. Select the Quick Settings icon.
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